Effective Data : 20 April 2021
FRESH (www.freshstore.co) is one of the services Fourth Floor Creative Ltd delivers to brands and creators providing them with an online shop or ecommerce site for their merchandise. It provides customers with a platform to easily and efficiently buy creator merchandise.
Our commitments
We deliver services that aim to provide value for brands, creators and their customers, ensuring that everything we do is legal, decent, honest, truthful and within regulatory requirements. As part of delivering our services we may, from time to time, use certain data which relates to individuals. In doing so we commit to:
What personal information do we collect about you?
When browsing our site, we may collect data about you which includes:
In addition, when you decide to engage in our services or make a purchase, accepting our Terms and Conditions, and in order to provide our services to you, we will collect the following additional information:
We do not collect any personal data that can be classified as “Special Categories” under EU GDPR regulation.
Why do we collect this personal information about you?
In the delivery of our services to you as a potential or existing customer, and the fulfilment of merchandise orders we may use the personal information collected for one of the following purposes:
Under EU General Data Protection Regulation, we have identified that we process personal information under the lawful basis of a legitimate interest, when informing you of potential merchandise through marketing campaigns and/or our fulfilment of contractual obligations.
Do we share data with other third parties?
We do not, and will not, sell any of your personal information to any third party.
However, we do share your data with the following categories of company as an essential part of being able to provide our services to you:
Where possible, we will always anonymise personal information before sharing with any third party, to ensure it does not identify you.
How is your information processed and stored?
All personal data that is collected on FRESH (www.freshstore.co) or other online shops, is processed by Fourth Floor Creative Ltd, and is handled by its staff in accordance with our policies and procedures.
We remain committed to ensure we process personal information in accordance with EU General Data Protection Regulation. In particular, we will always ask for your explicit consent before sending you any marketing emails
However, we cannot be responsible for how, any third party services acknowledged in “Do we collect or share data with other third parties? process data. Where possible, we have highlighted specific privacy notices and would strongly recommend that you always review them before engaging with us. It should be noted that your information may be transferred outside of Europe, including to Canada and the United States.
What rights and options do you have?
Fourth Floor Creative Ltd are committed to delivering honest and truthful services. The data we hold about you, your privacy rights and how it is being used is of vital importance to us. If you reside in the EU at the time of processing of your personal data, and depending on the reason of data processing, you can request any of your individual rights in relation to the data we hold about you by contacting us using one of the methods detailed in “How you can contact us?”.
How can you contact us?
If you would like to contact us in relation to what data we hold and for what purpose outlined in “What rights and options do you have?” please email us at dataprotection@fourthfloorcreative.co or at the following address:
Data Protection Officer
Fourth Floor Creative
King William House
13 Queen Square
Bristol BS1 4NT
Changes to this privacy policy
We may update this privacy policy (and any supplemental privacy policy) from time to time. We will notify you of the changes where required by law to do so.
Last reviewed: 16 September 2021